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Frequently Asked Questions

  • What time does school start and end?
    Please refer to the Daily Schedule for all school times. Students should not arrive at school before 9:30am. There is no playground supervision, and we cannot assume responsibility for your student's safety. At 9:30am, students may go directly to their classrooms. Students are tardy if they are not in their classrooms by 9:40am and MUST check in at the office for a tardy slip. Please make every effort to have your student arrive before 9:40am. Smart Start Schedule: Smart start takes place the first week of school for the K-1 Classroom. Each student will receive a time slot to come and meet with the teacher on either Tuesday or Wednesday. On Thursday the Kindergarten students will come in the morning and the First Grade students will come in the afternoon. Friday will be the first all day experience for Room 1.
  • What if my student is absent from school?
    Please call the school office at 425-844-4900 to report an absence or leave a message at any time. You may also email the office at neigelj@rsd407.org and swardb@rsd407.org. Please state the reason for your absence. If your student is ill, please give specific details as the state requires us to report illness symptoms. If you do not report your student's absence to the ERMA office, we will consider the absence unexcused. We do make "safe arrival" calls when we have absent students who have not been reported. Always call the school office, even if you have spoken to your student's teacher.
  • What do I do if I have to pick my student up early from school?
    To ensure that a child is taken from school only by an authorized person, a note from home must be presented to his/her teacher or office staff or a phone call or e-mail made to the office before the child is released. When the parent/guardian arrives to pick up their child they will sign the child out and the office staff will call the student down to the office. No one is to leave the school grounds without permission.
  • My student has medication needs during the day. What do I need to do?
    All medications, prescriptions and over the counter (including topical creams, cough drops, Tylenol and other various over the counter drugs) must be authorized by a physician using the official district "Oral Medication Authorization" form. For your convenience we can FAX a copy of the form to your doctor after you have filled out the parent section.
  • When to keep your student home, or when your student might be sent home?"
    If your child is ill to the extent that it will be difficult for him or her to participate in the activities of a normal day, it is best to keep your child home. If your child becomes ill while at school or receives an injury that requires further medical attention, you will be notified immediately. As a general rule, if your child has a temperature of 100 degrees or above, we will call for them to go home. We will call regarding the following conditions: Temperature of 100 degrees F or more Vomiting or diarrhea What appears to be pink eye, with or without drainage Body rash especially with a fever Lice, lice eggs, or scabies until treated. We have a nit free policy and ask that you always contact the office. Chronic cough Injury that needs a medical opinion Please be sure to notify the office if your child will be absent.
  • I need to change the bus pick up or drop off location, or the way my student normally goes home from school.  Whom do I call?"
    For temporary or occasional changes, always write a note or call/e-mail the ERMA school office. An end of the day change note will be given to the child telling about the change. Please call before 2:30 p.m. as the end of the day is a very busy time in our school. For permanent change in bus transportation, please call the ERMA office as well as transportation if needed.
  • How do I access my student information?
    The Riverview School District recognizes that many parents would like to play a greater role in their student's education. To make it easier for you to get involved, we can provide you with the ability to view your individual student's school information anytime via a password protected secure website. Parents of Riverview students can view their student's schedule, assignments, grades, attendance, and other general student information. Please contact us for more information. The web portal is Family Access (Skyward) and is available at this Reminder: You will need your specific username and password to access the site. Please call our office for username and password assistance. If you are interested in using eFunds to pay for student fees or lunch payments you will need the four digit Family ID# which is located in Family Access under the "Student Information" tab.
  • What is the cost for school breakfast or lunch?
    Menus and prices are available on the District Website - Food Services page.
  • How do I purchase breakfast or lunch for my student?
    If your student eats school meals daily or even occasionally, you may deposit money into their account. Each student receives a "student number" for their account. As they use that "student number" the account is debited automatically. The same account is used for both breakfast and lunch. You may send in any amount to be deposited. Please be sure that your student's name and teacher's name are on the check, baggie or envelope. Reminders are sent home when funds are needed. If your child forgets to bring in money, they are allowed to "charge" a lunch twice. After that they will be offered an emergency lunch consisting of a cheese sandwich and milk.
  • How do I pay student fees?
    e-Funds for Schools offers options for parents/guardians who choose to make payments on-line and is extremely user friendly. Not only will you have the ability to have school fees and meal payments electronically withdrawn from your checking account or charged to your credit card, you also have the flexibility to make a payment at any time. The e-Funds For Schools service is offered by a third party service provider who charges for processing your payment(s), similar to other on-line banking services. The district does not request or keep records of family checking or credit card account information. Online payments will be processed each morning at 6:30am. Payments made after 6:30am will be posted to the following day. Please plan ahead when making food service payments. We will no longer accept credit/debit card payments over the phone for meal payments.
  • My student's lunch account doesn't seem accurate. Whom should I contact?
    First call the ERMA office at 425-844-4900 and talk to Jan. You may also call the RSD Food Service Department at 425-844-4560 to speak with Shelly Loynes, Food Services Supervisor.
  • What is the process for sending notes or money to school?
    Students should give all notes and money to the teacher in the morning. Money should be in a Ziploc bag or envelope with the student's name and teacher's name on it. Teachers then send all notes, bus pass requests, and money to the office to be processed. Please include first and last student names when writing notes and put teacher's name on the note.
  • What if I have changes to information such as a phone number, address, or emergency contacts?"
    Please call the ERMA office with any changes as soon as they occurs. It is important that we have current information to contact parents in case of emergency.
  • Where can I find lost and found items?
    Our Lost and Found is where ever the kids drop their items. Please help us out by putting your child's name on all clothing items.
  • What happens during Emergency Closures?
    Conditions, such as snow, ice, power outages, windstorms, and floods may make it necessary to temporarily alter the operation of schools and/or school buses in the Riverview School District. For the latest ERMA closure information for the Riverview School District go to the RSD407 Website, check School Report or call the Transportation Schedule Line at 425-844-4542.
  • What if I have transportation questions?
    If you have any questions about bus transportation, routes, pick up or drop off times please contact the Transportation Office at 425-844-4540.
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Riverview School District | 15510 - 1st Ave. NE, Duvall, WA 98019 | PO Box 519, Duvall, WA 98019 | Phone: 425.844.4500 | Fax: 425.844.4502 | © 2019 Riverview School District

The Riverview School District provides equal opportunity in its programs, activities, and employment.

The Riverview School District complies with all federal and state statutes and regulations and does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal, and provides equal access to the Boy Scouts and other designated youth groups.  This holds true for all district employment and student opportunities.  Inquiries regarding compliance and/or grievance procedures may be directed to the school district's Title IX/RCW 28A.640 Officer (425-844-4500) and Section 504/ADA Coordinator (425-844-4500).

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